0x80004005

Windows Error Reporting Issue

Windows Error Reporting has encountered a problem.

Summary

Windows Error Reporting (WER) is a feature in Windows that collects and sends error reports to Microsoft. When issues occur, WER may fail to report errors correctly, leading to user frustration. This documentation outlines common causes, symptoms, and solutions to address WER issues.

Quick Fix

Restart your computer to reset Windows Error Reporting services.

What is this error?

Windows Error Reporting (WER) is integrated into Windows Vista and later versions, designed to help users report issues with applications and the operating system. When an application crashes or encounters an error, WER generates a report that can be sent to Microsoft for analysis. However, users may experience issues where WER fails to function correctly, resulting in error messages or incomplete reports. This can be due to various factors, including system configuration, corrupted files, or conflicts with third-party software. Understanding the causes and symptoms of WER issues can help users troubleshoot effectively and restore normal functionality.

Common Causes

  • Corrupted system files affecting WER functionality
  • Conflicts with third-party applications or drivers
  • Improper configuration settings in Windows
  • Insufficient permissions for WER to operate

Symptoms

  • Error messages related to Windows Error Reporting
  • Failure to generate error reports after application crashes
  • Slow performance when WER is active
  • Inability to access WER settings

Step-by-Step Solutions

1
Restart Windows Error Reporting Service
Easy 2m
  1. Press Windows + R to open the Run dialog.
  2. Type 'services.msc' and press Enter.
  3. Locate 'Windows Error Reporting Service' in the list.
  4. Right-click on it and select 'Restart'.
This can resolve temporary issues with the service.
2
Run System File Checker
Medium 10m
  1. Open Command Prompt as Administrator.
  2. Type 'sfc /scannow' and press Enter.
  3. Wait for the scan to complete and follow any prompts.
This will repair corrupted system files that may affect WER.
3
Check for Windows Updates
Easy 5m
  1. Open Settings by pressing Windows + I.
  2. Go to 'Update & Security'.
  3. Click on 'Check for updates' and install any available updates.
Updates may fix bugs related to WER.
4
Adjust WER Settings
Medium 5m
  1. Open Control Panel and select 'System and Security'.
  2. Click on 'Security and Maintenance'.
  3. Expand 'Reporting problems' and ensure settings are enabled.
Ensure that WER is configured to report errors.
5
Reinstall Windows Error Reporting
Advanced 20m
  1. Open Command Prompt as Administrator.
  2. Type 'DISM /Online /Cleanup-Image /RestoreHealth' and press Enter.
  3. Wait for the process to finish and restart your computer.
This will reinstall components related to WER.

Did this solution help you?

How to Prevent This

  • Regularly update Windows to the latest version.
  • Avoid installing unverified third-party software.

Frequently Asked Questions

What is Windows Error Reporting?
It is a feature that collects and sends error reports to Microsoft.
How do I enable Windows Error Reporting?
You can enable it through the Control Panel under Security and Maintenance.
Why is Windows Error Reporting not working?
It may be due to corrupted files or service issues.
Can I disable Windows Error Reporting?
Yes, you can disable it in the Control Panel settings.
How do I check for Windows Error Reporting updates?
Check for Windows updates in the Settings app under Update & Security.

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